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Most fires in the home start accidentally and the effects can be devastating. It’s important that you know how to reduce the chances of a fire starting in your home and keep yourself, your family and your property safe from fire. From kitchen safety to booking a home visit and safely using candles in your home. Read our guide on how to keep safe in your home.
Fire restoration services
Here to help you with fire restoration
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The sooner you contact us, the quicker we can get to work! Our team of professional fire damage restoration technicians are ready to assist.
Rapid Team Dispatch
We aim to despatch technicians to your property ASAP. We operate across the UK with technicians in your area providing a 24/7 emergency service.
Cost of a claim
We liaise directly with your insurance company on your behalf and work closely with them to drive down overall claims costs and life cycles.
Waiting for us to arrive? Follow the steps below:
Fire damage can cause structural damage so the less people in the property, the better. Be aware of obstacles and sharp objects within the property and wear personal protective clothing. We highly recommend that you DO NOT enter the property unless instructed it is safe to do so by supporting authorities. Soot and smoke are hazardous to health. If you do enter the building you need to take precautions. Do not eat or drink anything that has been in contact with the flames, soot or smoke as certain contamination will have occurred.
Ensure gas, water and electricity supplies are switched off at the mains, do not touch any electrical sources whilst in contact with water. Remember that the fire services may use large quantities of water to extinguish the fire. Contact utilities suppliers and glaziers if necessary. Secure the property if possible. Although fire damage can be devastating you need to be aware that you are still responsible for the security of the property and you should act to keep your property safe and not compromise the safety of it.
3. Limit Secondary Damage
If it is safe and easy to do so you should try and remove valuable items to protect them from secondary damage caused by soot and smoke. It is also a good idea to make a quick list of items that have been damaged. Contact your insurance company and inform them of the situation. Be clear and concise with them. Offer them a list of items that have sustained damage and salvage what you can. Once you have contacted your insurance company, call Tempest Restoration on 0845 052 4522 and arrange for us to visit the property to provide expert advice and service to return your home to its pre-incident state as quickly and as efficiently as possible.
Please note that Tempest Restorations services are not a replacement for the Emergency Services and should only be contacted after them and your insurance company.
Tiredness, exhaustion and other influences can lead to lapses in concentration. In a home this can have devastating consequences when surrounded by potential fire sources and risks. You should never attempt to cook if you are tired or have been drinking and you should never leave pans unattended when cooking. If you have to smoke indoors, never leave a lit cigarette or pipe unattended and always use deep ashtrays so that they cannot roll out. If you know someone who you think may have a higher risk of having a fire, or trouble escaping a fire, seek specialist advice from your local Fire Brigade. Prevention is better than cure
Working smoke alarms are essential as they provide vital early warning and allow extra time to escape if there is a fire. They will also alert neighbours to the danger of fire. Every home should have at least one working smoke alarm per floor.
Make sure you know what to do if you have a fire. Make an escape plan and practise it regularly. This will make sure everyone, especially those with young children, know what to do in the event of a fire. Do you live in a purpose-Built maisonette or block of flats? If so, your plan needs to be different. If the fire is in your flat get out, stay out and call 999. If there is a fire elsewhere in the building you are usually safer staying in your own flat unless heat or smoke is directly affecting you or you have been told to leave by a fire fighter.
The most common cause of fire death in the home is smoking. The fires caused by smoking materials (including cigarettes, roll-ups, cigars and pipe tobacco) result in more deaths than any other type of fire.
More fires and fire injuries are caused by carelessness in the kitchen than anywhere else in the home.
Preventing cooking fires
If a pan catches fire
Deep fat frying
Candles, incense and oil burners are one of the biggest causes of re within homes. Keep an eye on these items to keep you and your home safe.
Always follow this advice
It’s important to stay safe while heating your home – each year several res and deaths are caused by heaters being placed too close to ammable materials. You should also be aware of the risk of carbon monoxide poisoning.
Portable heaters and fires
open fires and log Burners
Electrical fires are common, but many can be easily avoided by following some simple actions.
Prevent electrical fires
Using an electric blanket
If you’re having trouble paying your energy bills don’t use candles and naked ames as a substitute for heating and lighting. Your electric or gas supplier may be able to provide you with free or subsidised energy ef ciency measures, such as insulation, or a discount on your bill. Contact them to nd out if you qualify.
Working smoke alarms are essential as they provide vital early warning and allow extra time to escape if there is a fire. They can also alert neighbours to the danger of fire. Every home should have at least one working smoke alarm per floor.
Choosing and fitting your smoke alarm
Making sure your smoke alarm works
Other types of detection
disposal of smoke alarms
Make an escape plan and practise it regularly to make sure everyone knows how to escape. If you live in a purpose-built maisonettes or block of flats of any height, your escape plan needs to be different from those in other types of home.
Making an escape plan
What to do if there is a fire in your home
What to do if your escape is blocked
Don’t forget, if there is a fire inside your home – get out, stay out and call 999 – don’t try to tackle the fire yourself.
A. We aim to be on the scene as soon as we can. With technicians located acrosss the UK, you are never too far away from the expert help of Tempest Restoration. The longer you delay after your property has been affected by fire, the worse the damage will be. From the moment of arrival on site, we will begin the decontamination process. We work around the clock to ensure that fire damage and your losses are kept to a minimum. We aim to safely return your business to normal, as quickly as possible.
A. Damage caused by fire may look superficial but its the effects on materials that are not visible that can have lasting consequences to health and to the structure of a building. Potential hazards include asbestos and lead among others. Your home is full of porous materials and smoke can penetrate these materials beyond what is viewable by the naked eye. Our bespoke equipment and understanding of the uniqueness of each fire gives us the ability to detect fire damage and deal with it safely and effectively. Hired machines in the hands of inexperienced operators will cost unnecessary time and money in the long term. We understand the urgency of returning your home to its pre incident state and we operate quickly and efficiently to do so for you.
A. From your point of view, the quicker the process starts, the quicker you can be back in your home. Restoration work following a fire can be lengthy, it would be wrong to assume its a quick fix. Secondary damage caused by fire begins within minutes but can be minimised if dealt with promptly by a professional. During a fire, chemical reactions produce chemicals that are toxic and potentially fatal. During the time that the fire services are extinguishing the flames, the use of water (although required for putting out the fire) can unfortunately cause further structural damage and additional hazards. The contaminated area needs to be neutralised and rendered safe to prevent further damage and degradation. Potentially, every minute is costing you money.
A. During the combustion of a fire, chemical changes occur and environmental pollutants are created, many of which are harmful to human health. This seems fairly straight forward but natural and synthetic materials in your home produce a vast array of chemicals, depending on their makeup. Here at Tempest, we thoroughly assess the entire area using state-of-the-art testing equipment to detect any traces of hazardous substances.
A. Of paramount importance and priority is safety. Fire can, however big or small, cause structural damage to your home. Even past the point of the emergency services approving the site safe for entry, you should still proceed with caution. Every fire is different and unique. The location of a fire in your home can cause a chain reaction to other rooms, and sometimes it can be contained, either way the process of restoration is variable depending on many different factors. We assess each site to ascertain the extent of the damage and the precise actions required. We undertake a comprehensive risk assessment and survey of the property along with safety checks of power supplies to isolate any further damage. Ventilation of the home then removes trace of odour. Contents are assessed for renovation/removal and damaged surfaces are decontaminated and cleaned, neutralising odours.
A. During a fire the heat produced can reach thousands of degrees. The corrosive smoke produced is forced into every space and becomes trapped in porous materials, most surfaces will almost certainly suffer corrosion. Combustion will create chemical products that will be toxic long after fire is extinguished. During the fire, fumes and chemicals produced such as carbon monoxide are potentially fatal. It is essential that your home is decontaminated by a professional following a fire, you could be ricking your health if you don't.
A. Yes. A fire produces chemical residues during combustion. The combustion process releases harmful chemicals into the environment. In older buildings materials such as asbestos and mercury have fatal side effects when subjected to fire. These chemicals penetrate porous materials and surfaces within the building itself. Smoke particles can penetrate some places you probably didn't think of, such as your heating system. If left, they can remain for months in the atmosphere which can result in lung irritation and respiratory problems, a major reason for having a professional undertake the restoration work.
A. Given that each fire is individual and unique based on many different factors including location, time and combustibles, the damage caused and cost to restore is also variable. In order to limit these costs, it is essential that fire damage remediation commences as quickly as possible. The secondary damage caused to properties begins following the fire being extinguished and will cause costs to escalate if not stopped. Our swift response teams located across the UK can be on site speedily and act quickly and efficiently to ensure your losses are kept to a minimum and your home can be back to normal in a short space of time.
A. Our technicians are trained to the highest standards and are equipped to decontaminate fire and soot-damaged properties. We have been restoring, renovating and repairing domestic and commercial premises for over many years and have served hundreds of customers in across the UK, helping them get back to normal. We are trusted providers to many insurance companies who come highly recommend.
A. We operate across the UK with technicians available in major towns and cities. Our head office is based in Swaffham, Norfolk where we undertake all our training.
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