Advice Centre - Damaged Pipework

Damaged Pipework

If you have suffered water damage from a burst or leaking pipe Tempest Restoration understands how important it is to deal with these cases with the utmost sympathetic and understanding aptitude together with restoring your property back to its pre-incident condition with minimal amount of disruption.
Damaged pipework can cause an alarming amount of destruction to a property internally and externally. Tempest Restoration has been providing a complete and inclusive restoration service since 1998 covering all major restoration work for domestic and commercial policyholder claims throughout the UK.

The following points are a guide to advise you of what you need to do and help you to understand what to expect and also how Tempest Restoration can help you:


  • Contact your insurance company to notify them of the incident and the damage

  • Turn off the water supply to eliminate any further damage

  • Contact Tempest Restoration Claims Team – 0845 052 4522 who will appoint one of our fully trained technicians to visit the property as soon as possible

  • Be sure to take as many photographs of the interior and exterior of the property as possible

  • Take photographs and make a list of any damaged items the list should include make, model numbers/serial numbers, where purchased and cost

  • If the source of the leak is not directly visible Tempest Restoration carry out a trace and access service to ensure the exact cause and location of the problem is found which can then be dealt with accordingly

  • Do not attempt to deal with the damage as this process should only be dealt with by restoration professionals who will have the correct equipment and products to carry out the work safely

  • Our Tempest Restoration technician will discuss the restoration schedule with you to ensure you are aware of what to expect and inform you of the progress throughout the reinstatement programme

  • Tempest Restoration will take control and take care of your claim, you can be assured that your claim will be dealt with professionally and sympathetically by fully trained and reliable water damage restoration technicians

Emergency 24/7 Hotline – 0845 052 4522

Tempest Restoration

Head Office
Unit 3 Jack Boddy Way Swaffham, Norfolk PE37 7HJ

Contact Tempest Restoration

Phone: 0845 052 4522
General enquiries: info@tempestrestoration.co.uk

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Tempest Restoration is registered in England and Wales, Number 03559516
Registered office: 19 King Street, Kings Lynn, Norfolk, PE30 1HB

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